Apple Certified Refurbished products undergo a rigorous process to ensure that all of them are up to the same functional standards as new Apple gear. According to the Apple website , refurbished Apple iOS devices come with a new battery and outer shell, and any non-functioning internal parts are replaced.
Most Apple refurbs come with a limited one-year warranty and up to 90 days of free technical support. All HP refurbs are covered by a one-year limited warranty and a day return policy. Each refurbished machine also undergoes a complete data wipe. Garmin refers to its refurbs as newly overhauled devices. Though fully functional, Jabra refurbs may come with minor cosmetic imperfections. According to a Best Buy rep, all Geek Squad Certified refurbished items undergo the same detailed product testing, sanitization, and cosmetic grading process.
Most certified refurbs come with a day warranty , and extended warranty protection is offered on an item-by-item basis. Elissa Sanci is a staff writer for Wirecutter, where she covers deals, consumer shopping, and personal finance. Her byline has also appeared in Good Housekeeping and Marie Claire. The Wirecutter Deals team has done the research for you, and before we post the deal, a refurb has to meet our specific criteria: It should be refurbished direct from the manufacturer.
Manufacturers usually offer the best return policies and warranties, and many companies follow their own protocol when testing and refurbishing items. Our one exception is that every so often we find a good deal on a relatively inexpensive item from a reliable seller on a non-manufacturer refurb. Instead of a Core i5 processor in that laptop, you may be able to get a Core i7 for the same price. Conversely, you can get the same type of product for less money. Refurbished is better than used.
You could save quite a bit of money by buying used products through sites like eBay and Craigslist, but there are no assurances when it comes to the reliability and working condition of the product when you go with these channels. The warranty may or may not transfer to you as a new owner. On the other hand, factory refurbished electronics will typically come with a manufacturer warranty.
As Lifehacker describes, this is different from third-party refurbished products, so shop carefully. If the manufacturer certifies the product, it means that it has been "carefully tested and brought to the original standards," working in a like-new condition.
Refurbished might even be better than new. Most people would assume that the new product in a new box would be held to the highest possible standard, but that may not always be in the case. Apple Certified Refurbished products are reportedly "tested three times more intensively than a new board off the assembly line.
Buying refurbished products is good for the environment, because electronic waste is reduced. A new customer can put the product to use, rather than having a fully functional item sent to a landfill. As PC Mag points out, you might want to avoid refurbished products if you want to be "seen with the latest and greatest. This is particularly true when it comes to the rapid product cycles for electronics that get updated so often.
It also means that you may have fewer options for customization and personalization, as you cannot configure the refurbished product to fit your specifications the same way you may be able to do with a new computer or similar product. It could have problems. Even if a product is factory reconditioned, it may have been returned for a warranty repair. If one thing has already gone wrong with the product, it's quite possible that other defects or problems will arise at some point in the near future too.
This is in addition to any cosmetic damage that the refurbished product may already have. A shorter or less robust warranty could mean that while you are covered initially if something were to go wrong with your purchase, you may not have the same level of coverage as you would if you bought it brand new. Certain electronics may present unique problems. Rick Broida from CNET says that you should never buy a refurbished hard drive, printer or television. Hard drives can have mechanical problems and it is not really possible to restore a hard drive to a factory-new condition.
Printers can also have similar problems as ink or toner has already cycled through the printer's internals. Broida says that refurbished TVs can be "horrendous" in condition, not receiving "the same loving treatment afforded laptops, tablets, and the like. Forgot username or password? Not a member? Need further assistance? Please call Member Services at Should You Buy Refurbished Electronics?
Pre-owned smartphones, laptops, tablets, and headphones can be a great deal—if you know what to look for. By Yael Grauer. Last updated: June 25, Sharing is Nice Yes, send me a copy of this email. Send We respect your privacy. Oops, we messed up. Try again later. When you shop through retailer links on our site, we may earn affiliate commissions. Learn more. Illustration: Chis Philpot. Not everyone defines refurbished the same way. More Ways to Save on Tech.
More From Consumer Reports. Sims, for example, is an ISO-certified seller with a to day warranty.
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